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A Positive Response To Customers In 1 Minute

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Product ID
lplnprtc_m_vod
Training Time ?
1 minutes
Microlearning
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Overview

This one-minute video describes how to change a potentially negative response to sounding more positive when dealing with customers. This course presents five things you can remember when responding to customers to avoid sounding negative.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

Anyone in a customer-facing role

Topics
The course presents the following topical areas:
  • A Positive Response To Customers In 1 Minute

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