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Course Format
Video on Demand  Video On Demand
Product ID
crmlawac_vod
Training Time ?
25 to 36 minutes
Language(s)
English
Video Format
Standard Definition Wide
Devices Supported
Browsers Supported
Android, Chrome, Internet Explorer 9, Internet Explorer 10, FireFox, Safari Mac OS, Safari iOS, Blackberry
Required Plugins
None
Number of Lessons
12
Quiz Questions
11
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Technologies, Inc.
Original Content Producer
CRM Learning
Course screen Course screen Course screen
Overview

Online Accountability Training

Your friends, your family, and even people at work may ask you the question, “Can we count on you?” In essence, they are asking whether or not you are accountable. They want to know if you are the type of person to always keep your word and get the job done, and if you put all you can into your responsibilities. This On Demand lesson teaches you 10 behaviors to help guide you to becoming the dependable and reliable person those around you want you to be.

Regardless of your job or position within your company, the more you follow these behaviors, the more people will learn they can count on you. These behaviors are simple to practice and implement, such as “make sure you understand what is asked of you”; others, such as “be a team player” may take more time to develop. With practice, and the information presented here, you will quickly become more accountable.

This video was originally produced by CRM Learning as “Can We Count On You? Why Accountability Matters.”

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Anyone looking to gain a better perspective on accountability

Topics
The course presents the following topical areas:
  • Introduction
  • Make Sure You Understand
  • Write and Speak Clearly
  • Do What You Say
  • Don't Make Excuses
  • Learn From Your Mistakes
  • Be Ethical
  • Take Initiative to Solve Problems
  • Serve Customers Professionally
  • Be a Team Player
  • Solve Your Own Conflicts
  • Conclusion

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