Effective Communications: Using Open-Ended Questions

In order to help their teams discover original solutions to corporate challenges, team leaders must demonstrate curiosity and active listening skills and then use them effectively in team meetings.

This course shows leaders how to acquire those skills by asking strategic open-ended questions in conversations and meetings. With an equal emphasis on the importance of listening well, this course teaches leaders what is meant by open-ended questions and the best practices for asking them.

Present this course so all team leaders learn how to encourage and enable employees to use open-ended questions in business meetings and understand why they are so vital.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Team leaders throughout the organization

• Introduction
• What Is An Open-Ended Question?
• The Art Of Asking Questions
• Getting Your Team On Board
• Advantages Of Asking Open-Ended Questions
• Summary

• Respectful Workplace Communication
• Communication Skills: What Would You Say?
• Effective Communication - Avoid the 6 Common Mistakes