Effective Communications: Electronic Communications

The effectiveness of one’s communication throughout the organization, from employees and peers to clients to superiors, plays a vital role in how effective they are in their leadership role. If they’re communication doesn’t accurately, positively, or succinctly convey their messages, workplace problems are likely to occur.

This course demonstrates how to elevate one’s electronic communications in order to inform and engage the recipients of their messages. By explaining the essentials of effective electronic communications, this course shows learners how to create and send essential, timely messages that convey the message’s purpose and call to action.

Present this course to make sure your leaders’ electronic communications are essential, succinct, and effective in conveying the intended message and prompting the intended action.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Leaders and managers at all levels throughout the organization

• Introduction
• Is Your Message Essential And Timely?
• Draft Short Messages
• Use Tools And White Spaces
• Subject Line Should Convey The Message
• When To Send An Email
• Summary

• Respectful Workplace Communication
• Communication Skills: What Would You Say?
• Effective Communication - Avoid the 6 Common Mistakes