Becoming An Effective Manager: Operations Management

Maximizing productivity, profitability, product quality, and competitive advantages are the keys to a company’s success. In this course, managers, or aspiring managers, learn how and why operations management is responsible for creating and managing the all-encompassing system that directs the entire production process.

By showing employees how operations management is the lynchpin of the organization, this course illustrates operations management’s role as the overseer of each aspect of the production process. After completing this course, managers will be able to clearly define operations management, make operational decisions, apply continuous improvement principles, and understand how operations management adjusts and adapts to the ever-changing business climate.

Use this course to learn how and why operations management ensures the efficiency of the entire production process — from design to delivery.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Operations Managers and aspiring mangers throughout the organization

• Introduction
• Define Operations Management
• Operational Decision Making
• Continuous Improvement
• Innovative Trends
• Summary

• Business Cases And ROI In 1 Minute
• Managing Persistent Lateness In 1 Minute
• Managing Your Response In 1 Minute