Dialogue: Now You're Talking! Dialogue for Cultural Understanding

In a dialogue between cultures, one examines all points of view in hopes to learn the main objective. This training program shows the importance of dialogue skills as a way to reach a mutual understanding within the workplace.

This training program highlights the specific rules for dialogue. By listening, creating open communication, asking clarifying questions, and using empathy as an understanding tool, the viewer is shown how dialogue can bridge the gaps between cultures. Because dialogue is not a form of debate, this training shows how listening is the main component used in professional dialogue. Furthermore, because cultural issues may come into play within the workplace, this video uses a live-action interview example to provide the viewer with the understanding as to how dialogue can disclose any hidden assumptions of different cultures. By finding common ground, dialogue can be used to solve problems in the workplace. This training program showcases the dialogue tools for cultural understanding.

Use this online course as a way to gain a better understanding of how dialogue works between cultures in the workplace. Key points are checked at the end of this training with a short quiz.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Personnel of different cultures who wish to communicate using dialogue within the workplace.

• Introduction
• Rules for Dialogue
• Dialogue or Debate?
• Cultural Issues
• Disclosing Hidden Assumptions
• Finding Common Ground
• Conclusion

• Communication Skills: What Would You Say?
• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails