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Conflict Resolution in the Office

This course has been discontinued and is no longer available.

Preview Video

Product ID: marccrof_vod
Training Time ?: 16 to 23 minutes
Language(s): English
Video Format: Standard Definition Wide
Required Plugins: None
Number of Lessons: 6
Quiz Questions: 7
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources

Overview

This online training video educates viewers about conflicts in the office. Conflicts are disruptive, and the potential consequences of unresolved conflicts often cause greater issues. Providing your employees with methods of conflict resolution helps prevent issues from escalating into confrontations.

This video explains different ways to work through differences in the office workplace. Viewers learn to identify the common causes of different types of conflicts. Examples are given of best practices in conflict resolution. This training shows how different conflicts require different resolutions.

Unresolved workplace conflicts can create a cycle of conflicts and escalations. This training course prepares employees to work toward the most positive resolution when a workplace conflict occurs.

This course is in the Video On Demand format, to read about Video On Demand features click here.

Install on any SCORM LMS
Full-screen video presentation
Print certificate and wallet card
You have 30 days to complete the course

Workplaces

Offices