Become a Contributing Project Team Member: Meeting Customer Needs

This Activity is part of the 'Become a Contributing Project Team Member Toolkit'. It would complement our other courses on Project Management.

This Activity begins with a short instructional video to introduce the topic and prepares the learner to implement the rest of the activity. Learners follow narrated implementation steps to develop the new skill. Learners can access the interactive job aid to capture important information during the course implementation. After implementing each step on the job, learners should take the self-assessment to earn credit for the course.

This course is made for individuals and is designed to meet the needs of the customer. As an individual working for a company, you will perform this course on your own. By completing this course you will know what your customers need and what you can do to meet these needs.

This course is designed for Individuals