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Product ID
lplnnski_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
11
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
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Overview

Negotiating is an important skill in one’s personal and professional life. During negotiation, it is important to keep an open mind to achieve the ideal solution for all parties. This training module discusses the what, why, and how of negotiation.

This training begins with a definition of negotiation. Next, it disseminates the six stages of negotiation. Lastly, it offers tactics for negotiating informally, such as researching and bargaining.

Negotiation is used to resolve points of difference, bargain for goods or services, or to gain an advantage. With this online training module, learners understand why negotiation skills are critical for improving communication and outcomes of potentially difficult situations.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

All employees

Topics
The course presents the following topical areas:
  • Introduction
  • What Is Negotiation?
  • Stages Of Negotiation
  • Preparation
  • Discussion
  • Clarifying Goals
  • Negotiate To A Win/Win
  • Agreement
  • Implement Course Of Action
  • Informal Negotiation
  • Recap

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