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Emotional Clients And Colleagues
- Product ID
- lplnecco_vod
- Training Time ?
- 10 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 5
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
Emotional clients and colleagues can affect the workplace. This video training is a guide for managing emotional clients and colleagues.
Viewers learn about emotional trauma. This training explores ways to deal with clients and colleagues who are experiencing emotional trauma. This training discusses ways to respond to people going through emotional trauma.
Use this video to educate employees about dealing with emotional clients and colleagues.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Audience
Everyone, particularly those who work with clients
Topics
The course presents the following topical areas:
- Introduction
- What Is Emotional Trauma?
- Steps To Deal With Emotional Trauma - Part 1
- Steps To Deal With Emotional Trauma - Part 2
- Recap
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