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Getting The Message: The 4 C’s Of Effective Communication

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Product ID
atsmgm4c_vod
Training Time ?
0 to 10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
6
Quiz Questions
10
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Course screen Course screen Course screen
Overview

Effective communication is an important tool in the workplace. This video training explores the four C’s of effective communication to help employees improve their ability to communicate with coworkers, managers, and customers.

Communication is a two-way street. This video explores both verbal and nonverbal forms of courteous listening. Viewers learn the importance of and how to apply the concepts of clarity, courtesy, cultural competency, and consistency.

Good communication can improve all aspects of the workplace. Use this video to educate employees about the 4 C’s of effective communication.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

All employees

Topics
The course presents the following topical areas:
  • Introduction
  • Clarity
  • Courtesy
  • Cultural Competency
  • Consistency
  • Conclusion

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