What to Say When: You Have a Personality Clash With a Co-Worker

Some people just do not like one another, and sometimes there is not a good reason why. The issue is that at work this makes things difficult to get stuff done when a personality clash stands in the way. This course starts by demonstrating the wrong way to approach the situation, such as bad-mouthing the other person. Then the video demonstrates how to bring up the issue in a healthy way, more likely to encourage positive communication. Use the communication strategies presented in this course to deal with a personality clash and maintain a working relationship.

This course is part of the What To Say When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Anyone struggling to deal with a co-worker because of a personality clash

• You Have a Personality Clash With a Co-Worker

• Communication Skills: What Would You Say?
• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails