5 Elements of Effective Communication in Healthcare
- Product ID
- crml5eec_vod
- Training Time ?
- 18 to 28 minutes
- Language(s)
- English
- Video Format
- Standard Definition Wide
- Required Plugins
- None
- Number of Lessons
- 8
- Quiz Questions
- 10
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
In healthcare, words become a lifeline. Communication among healthcare workers impacts the care of patients. Poor communication can result in chaos, especially when combined with technology. Use this online training course to teach your healthcare staff to communicate effectively.
This training course disseminates the 5 elements of effective communication: the sender, language, environment, the receiver, and feedback. All of these elements contribute to sending and receiving a concise, clear message. Patients judge health care providers by their actions, and effective communication leads to taking correct action. Use this training course to teach your employees communication is vital in the healthcare industry.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Healthcare employees
- Introduction
- Elements of Communication
- Sender: Be Expressive
- Language: Be Accurate
- Environment: Minimize Distractions
- Receiver: Listen Carefully
- Feedback: Verify and Clarify
- Conclusion
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